Me, on the phone with Nextel: Hi, there's a $6 recurring charge on my bill for a service I canceled months ago. Nextel Customer Service Rep: OK, no problem! I can give you a $70 credit right now if you renew your contract through 2010! Me: Uh. No. I'd like the recurring charge removed, please. See where it says VoiceControl on my account? I canceled that months ago. Nextel: One moment, sir. OK, it's done! ...